Contact WalletHub Customer Service
WalletHub Phone Numbers and Emails
Toll-Free Number:
-
(800) 566-3586
WalletHub Email:
WalletHub Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
WalletHub Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call WalletHub is 8005663586. 12% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 22 seconds.
People call WalletHub mainly because of account, request for information, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
WalletHub Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call WalletHub is 8005663586. 12% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 22 seconds.
People call WalletHub mainly because of account, request for information, payments and charges.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact WalletHub is help@wallethub.com.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
WalletHub Website:
WalletHub Help Center:
Other Info (opening hours):
marketing@wallethub.com
bd@wallethub.com
products@wallethub.com
editorial@wallethub.com
media@wallethub.com
How Good is WalletHub's Customer Service?
Summary of WalletHub Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call WalletHub?
Account Question:
- “My balance with Discover is $0.00 but you lowered my credit score!”
- “Unlock to login”
- “Account locked”
Payments and Charges Question:
- “Transaction missing”
- “Credit dispute”
- Why is Wallet Hub on my credit inquiries?
Request for Information Question:
- “Questions about my credit”
- “Questions I need help understanding”
- “Few questions”
Product/ Service Question:
- “Stopped working”
- “Fake review”
- “Car insurance”
Activation/ Cancellation Question:
- “I want to cancel my account”
- “Trying to activate my card”
- “Cancel account”
Return/ Replace Question:
- “Incorrect information”
- “I need my current address changed”
- “Change of number”
Cards Question:
- “Crefit Card drnial”
- “Card error”
- “I paid down debt on 4 credit cards only one shows payment update. What is the update cycle”
Website/ Application Question:
- “App problems”
- “Need to download my credit report”
- “The reason behind calling is to know why did this website blocked me for no reason.”
Employment Question:
- “Wrong personal information jobs address”
- “To pay off credit cards debt”
- “Some on my credi t report is pay off”
Staff Question:
- “No longer want your services”
- “Customer service”
- “Talk to customer service”
Shipping and Delivery Question:
- “Where is my credit report.”
- “I didn't received the email sent”
- “You have the wrong address on my wallet hub credit report”
Refund Question:
- “Refund”
Other Question:
- “Lost money”
- “Closed free acciunt”
- “Report”
Compare WalletHub Customer Service To
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